The Dress Code and Rules standards are in place to ensure the proper level of enjoyment you receive while playing at and visiting our facilities. The Dress Code and Rules are extremely important to us, and have been established to compliment your overall experience at the Club, as well as the experience of others. Our Staff is here to answer any questions you have about the Dress Code, and they have been directed to gently remind those who accidentally forget or are uninformed of the standards. Management reserves the right to define “appropriate” attire. We trust that the following guidelines will assist you in making your time spent at Arrowhead Golf Club, and the Timberlodge, as enjoyable as possible.
ARROWHEAD GOLF CLUB IS A NON-SMOKING FACILITY
Smoking is not permitted inside the Pro Shop or Clubhouse, including restrooms.
CANCELLATION POLICY
Cancellations or changes must be made at least 48 hours in advance of the reserved tee time. This may be done during Pro Shop business hours, in person or by calling 716-542-4653, or by clicking the cancellation link in the email that confirmed your reservation. If the change or cancellation is not made within this timeframe, the credit card holder is responsible for all applicable charges and will be automatically billed a “No Show Fee” for all players booked under the reservation. The charge will be for the full rate of the reservation.
NO SHOW POLICY
A “No Show Fee” will be charged to the credit card holder if the group fails to show or cancels less than 48 hours prior to the reserved tee time.
RAIN CHECK POLICY
Rain checks will be issued in the event play must be cancelled or the course closed due to inclement weather or life threatening conditions. Rain checks will be issued on a prorated basis of the numbers of holes played at the rate charged for the Greens Fee. Rain checks expire October 31 of the year issued.
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